Vehicle was brought in for a water pump replacement. Water pump still leaked after replacement. Brought vehicle back and service dept. was very accommodating by taking care of gasket replacement quickly and to my satisfaction.
You send me coupons to use for oil change but they expire before my oil change and I cant use them, I spend alot of mo eyes with you people so my husband, I'm not happy about that!!!!other wise everyone is nice
When an icon came onto the dashboard that showed an oil can and ADD OIL!!!!!!!, I immediately turned around and went to Sterling Chevrolet to address the problem, whatever it was. They were more than accommodating and not only kept my car overnight as it was close to 5:00 p.m., when I arrived, but they also loaned me a vehicle to get home that afternoon. I have always felt that I was valued as a customer by the service personnel. I cannot tell you how many people I have shared my appreciation of their service to my vehicle over the years. This time is just another instance to validate why I continue to buy my vehicle at Sterling Chevrolet to have their service department always taking care of it after the purchase!
I would like to be able to observe the work being done on my vehicle, when I was younger, I did most of the work myself. But the last 5 vehicles that I have bought from this dealer...they have done the work. And I have been very satisfied.