I think the service group at Sterling Chevy stepped up on what turned out to be a short notice repair/replacement job. I can truly say my car is riding better than it has been for a long time, its not like new but better so I feel safer in driving it then I did. My only complaint is with the GM online service system because it "SUCKS", sorry but it does. I got multiple emails/text message reminders about my service date but nothing went to service dept.???
The service department was great in doing the oil change on my car and even though their internet was down so they couldn't charge me at the time, they called later with the information I needed and to let me know how much the bill was and I was able to pay it over the phone. I was a little disappointed in the fact that the tire light came on in my car on the way to the dealership. I asked them to put some air in it and I thought they would check the tire over but apparently they didn't because my tire was flat that afternoon and there was a huge screw in it. Overall, the service was great and the people were all very friendly and helpful.
They explain things fully, look into any concern about your car and are polite and friendly When I went in for an oil change, I had a concern about a noise I was hearing after hitting a pothole. They checked everything everything over including brake line, shocks, etc. and everything was sound. This gave me peace of mind.
everybody was nice i guess only complaint needed a new starter truck less than 2.5 years old not dealers fault but disappointed with chevy product. warranty was off i live in the country and drive a lot of miles.