Customer Reviews

The service was good as expected, because we have been customers for a long time. However, I was extremely disappointed to see that although signs were posted about the requirement of mask wearing, few were wearing one. The employee who took my key was wearing one when I dropped off my car, but when I returned, 2 of 3 (including the original person) at the desk were not. Walking through the building, two people in the waiting area were not, the one salesman who was at his desk was not, both ladies in the office where bills are paid were not, nor were any of the men congregated in the parts area - visible through the window across from the previous bill paying office, nor the two men in the office together as I left through the south door (nor the man I met as I walked out). If Sterling Chevrolet is really a team member/leader in our community, it would be nice to see that they are doing all that is possible to do their part to care for this community. I can see that masks might be a vision risk in the shop, as mechanics work - but that is a big area that could be ventilated for that purpose. The other places I mention, are not the shop. Masks are a drag but our CGH and KSB healthcare workers are wearing them for their entire shifts, as are our students K-12. If they can do it, so can Stg Chevy. Very disappointing.

It was a good appointment

I always have a great experience with sterling Chevrolet

Called Monday got appointment for 8 am next day for oil change which was so awesome knowing they're calling for snow. Twenty minutes later they're letting me know tires really should be rotated perfect time to get that done too. Less than an hour I was on my way and car drove so smooth. Awesome!!!

I was very concerned when I went to pick up my keys. The woman was not wearing a mask. I then ask her where my car was, She said I have had no idea. She said go out the door and just start walking. Going through the showroom neither salesman had masks on. I just feel you don���t know what your customers are dealing with health wise. A mask would be a nice show of support for your customers. I had no issues with the service dept. Just very disappointed with no mask wearing.

Routine oil change. My vehicle was making some extra noises and they consulted with me and took care of what was needed.

My experience was the same as it always is. Excellent!!!!!!

Y���all did great this time. Thank you.

In and out in a timely manner. Friendly staff. Good scheduling for me.

It was very good

Excellent

I had a problem, they found the issue and fixed it quickly.

The workers were courteous.

On Star alert said either battery or starter was a concern. Dealership checked and it was battery which they replaced.

White glove service from start to finish. Lee and his team always do an excellent job.

Pleasant to deal with and finished the service work during time that was was promised. Cap was missing on radiator overflow tank and they did not have a replacement in stock so didn't put on a replacement, thus only 4 stars rather than 5.

Everyone are very pleasant, like friends and update up if anything needs to be done. Animal friendly too.

Treated fine. Not sure if everyone who touched SUV wore a mask and gloves because of COVID-19. I still wish I could watch them work on my vehicle.

Friendly service in a timely matter.

A great dealership to work with.